Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Effective Date: 15 January 2025 | Last Updated: 15 January 2025

Information We Collect

When you interact with Bridgenodepoint, we collect information to provide better financial education services. This happens in several ways, and we want you to understand exactly what information we gather.

Personal information includes details you provide directly - your name, email address, phone number, and business information when you contact us or register for programs. We also collect educational background details when relevant to course placement.

  • Contact information including name, email, phone number, and mailing address
  • Professional background and experience level for course customization
  • Learning preferences and areas of interest in financial modeling
  • Technical information about your device and browser for website optimization

We collect only information necessary to provide our educational services and improve your learning experience. You control what personal details you share with us.

How We Use Your Information

Your information helps us deliver personalized financial education and maintain communication about programs that match your interests. We use this data thoughtfully and purposefully.

Program delivery relies on understanding your background and goals. This lets us recommend appropriate courses and adjust content difficulty. We also use your information for administrative purposes - sending confirmations, updates, and relevant educational resources.

  • Providing personalized course recommendations and program information
  • Processing enrollments and managing your educational journey
  • Sending program updates, educational resources, and relevant industry insights
  • Improving our website functionality and user experience
  • Analyzing learning outcomes to enhance course content and delivery methods

Information Sharing and Disclosure

We don't sell your personal information to third parties. Your data stays within our educational ecosystem, shared only when necessary for service delivery or legal requirements.

Limited sharing occurs with trusted service providers who help deliver our programs - payment processors, email platforms, and learning management systems. These partners follow strict confidentiality agreements and data protection standards.

Under Australian Privacy Principles, we may disclose information if required by law or to protect rights and safety. We'll notify you of such disclosures when legally permitted.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. You have the right to know what data we hold, request corrections, and control how it's used.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.

Correct Information

Ask us to fix any incorrect or outdated information in your records. Updates happen promptly once verified.

Limit Use

Restrict how we use your information for marketing purposes while maintaining essential educational communications.

Data Deletion

Request deletion of your personal information when it's no longer needed for educational or legal purposes.

Data Security and Storage

Protecting your information involves multiple layers of security. We use industry-standard encryption, secure servers, and regular security audits to safeguard personal data.

Data storage happens primarily in Australia through certified cloud providers who meet local privacy requirements. Access to personal information is limited to staff members who need it for their role.

We retain information only as long as necessary for educational purposes or legal requirements. Student records are kept for seven years after course completion, while general contact information may be retained until you request removal.

Cookies and Website Data

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Most cookies collect anonymous usage patterns rather than personal information.

Essential cookies enable basic website functions - maintaining your session and remembering preferences. Analytics cookies help us understand which content is most valuable to visitors and how to improve navigation.

  • Essential cookies for website functionality and user preferences
  • Analytics cookies to understand visitor behavior and improve content
  • Performance cookies to optimize page loading and site responsiveness

You can control cookie settings through your browser preferences. Disabling cookies may affect some website features but won't prevent access to core information.

Changes to This Policy

Privacy practices evolve with technology and regulations. We review this policy regularly and update it when necessary to reflect changes in our practices or legal requirements.

Significant changes will be communicated through email notifications to current contacts and prominent website notices. Minor updates may be posted directly to this page with updated effective dates.

We encourage periodic review of this privacy policy to stay informed about how we protect your information and your rights regarding data privacy.

Privacy Questions and Requests

For privacy-related questions, data access requests, or concerns about information handling, contact our privacy team directly:

Email: contact@bridgenodepoint.com

Phone: +61 402 922 044

Address: 8/B Herries St, Toowoomba QLD 4350, Australia

We respond to privacy inquiries within five business days and aim to resolve requests promptly while ensuring thorough review of your concerns.